About Welsh Water
ABOUT WELSH WATER
We keep 3 million people healthy each day with safe, reliable water, and take away waste water to clean, before returning it safely to our beautiful rivers and seas. We serve customers in most of Wales, Herefordshire and communities along the English border.
Welsh Water is different from other water or energy companies. We don’t have shareholders. This means that we’re able to keep bills down, and put every single penny we make straight back into looking after your water and beautiful environment – now, and for years to come.
We think it’s a much better way of doing things. After all, there aren’t many things more important to you than safe, clean water.
Every one of our 3,000 colleagues is crucial to keeping 3 million people healthy.
We all play a part in getting water to our customers’ taps. Whether it’s our customer experience advisors helping customers with their bills, or sewer operatives unblocking our pipes.
Our scientists carry out hundreds of thousands of tests on our water every year, whilst our engineers gather water and send it through thousands of miles of pipes to reach our customers’ taps.
Whether you work on the frontline, or supporting colleagues behind the scenes, you are part of an essential team providing our customers with a vital service.