Apprentice Programme


When you think about it, water is the most basic human need. So what we do at Welsh Water is incredibly important – we give three million customers safe, clean water, take away their dirty water and help to protect our beautiful environment.

It’s an awesome responsibility, and we have to earn our customers’ trust every single day. Being the only not-for-profit company in the water industry is certainly a good start.

Being an apprentice with Welsh Water is much more than just a job. It is being a part of a supportive team, it’s forging a career for yourself in the 4th largest business in Wales and gaining skills and qualifications.

Apprentice Distribution Inspector

The apprentice inspector role will give you the opportunity to learn everything there is to know about how we deliver fresh clean drinking water to our customers. You will be working with the Water Services Distribution team and your foundation apprenticeship in Distribution Control will be delivered over eighteen months.

What to expect

During your eighteen month programme you will attend classroom training that you will attend for over the 18 month period, studying the Certification and Assessment Board for the Water Industry (CABWI) accredited qualifications covering topics including water engineering, metering and customer service. The knowledge and skills you gain will be practised in the workplace, under the expert guidance of your buddy.

Working closely with your experienced buddy, we’ll teach you how to:

  • Always put customers first
  • Monitor the effectiveness of the network of pipes
  • Detect and fix leaking pipes
  • Test drinking water to ensure it is of the highest quality

You will be an important part of a team responsible for delivering over 800 million litres of drinking water to customers every day.

What do we need?

As well as an individual who really believes in Welsh Water’s mission and values, you will be a person who possesses a flair for problem solving and is passionate about resolving customer queries.  You will be able to build rapport and take responsibility for the outcome of customer contacts.

As well as the above;

  • You will need English and Maths GCSE at Grade C or above or equivalent.

We have opportunities in the following locations:


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